Items where Author is "Dirga Surya, Anugrah"

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Thesis

Dirga Surya, Anugrah and Novri, Hadinata (2020) ANALISIS PENGARUH KUALITAS PELAYANAN TIKET KERETA API ONELINE (KAI ACCES) TERHADAP KEPUASAN PELANGGAN PADA STASIUN KERTAPATI PALEMBANG DENGAN MENGGUNAKAN METODE SERVICE QUALITY (SERQUAL). Diploma thesis, Universitas Bina Darma.

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